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Return Policy



Return Policy



In order to make a return or exchange, a request for a return authorization number must be sent to customerservice@trashy.com and issued from Trashy.com to the purchaser within 14 days of receipt of merchandise.

Trashy Lingerie designs and manufactures all Trashy Original lingerie and clothing in our one and only store in Los Angeles.

RETURN POLICY FOR TRASHY ORIGINAL ITEMS:
All purchases made September 16th - October 31st can be returned for online store credit only. NO REFUNDS.
Items, excluding sale items, purchased from Trashy.com may be exchanged for size or color only one time. A return authorization number is required and must be issued from Trashy.com to the purchaser. All orders cancelled after production has begun on Trashy Originals will be charged a 25% restocking fee.

RETURN POLICY FOR ALL OTHER ITEMS:
All purchases made September 16th - October 31st can be returned for online store credit only. NO REFUNDS.
Packaged items may not be returned or exchanged once the package has been opened. Items authorized for return/cancellation will be charged a 15% restocking fee.

RETURN POLICY FOR SHOES:
Trashy.com must receive shoe cancellations via phone or e-mail within 24 hours of the order being placed to avoid incurring a 50% restocking fee. Please note your cancellation has not been verified until you receive an emailed conformation. Customers must retain this email to guarantee proper processing of their credit.
Any shoe orders cancelled after 24 hours will be a charged a 50% restocking fee. There are no exchanges or refunds on sale items, all sales are final, no exceptions.

Sale items:
There are no exchanges or refunds on sale items, all sales are final, no exceptions.

All orders cancelled after credit card processing will be charged a 5% cancellation fee.

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